British Airways has apologised after a 'technical' glitch delayed passengers for hours while luggage piled high at Terminal 5 last night.
The issue caused multiple planes in the United States to be grounded before take off on Monday night, infuriating weary travellers.
Some reported being held on the tarmac for hours while cabin crew and pilots were left waiting on flight plans to get them to their destinations.
Meanwhile, passengers landing at Heathrow's Terminal 5 also faced long delays for their baggage, with video showing hundreds of suitcases piled up high.
British Airways has apologised after flights out of the United States were delayed by a 'technical' glitch last night. Pictured: A BA branded Boeing 747 at Cardiff Airport
In a statement, BA said: 'Our flights due to depart the USA tonight are currently delayed due to a technical issue with our third-party flight planning supplier, which we are urgently investigating.
'We're sorry for any disruption this will cause to our customers' plans, our aim is for these flights to depart as quickly as possible.'
'This is not a safety issue. We are keeping our customers up to date and providing them with refreshments,' the airline added.
BA has been contacted for comment about the delays at Terminal 5.
More to follow...
English (United States) ·