The first important clue came in an email I received from a reader who lives in Boston:
“Just returned from a miserable flight from Boston to Houston on United in ‘First Class’ aboard a Boeing 737-MAX—never again, truly horrible and uncomfortable. Returned on JetBlue in coach, on an Airbus A220, much more comfortable and 75 percent less expensive. Won’t do a 737 again when I can avoid it.”
Coming at a moment when more Americans than ever are enduring that nemesis of pleasure in travel—a seat in coach—it turned out that there was a lot to unpack from this one experience.
Source:
www.thedailybeast.com